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Help Topics |
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Registration
To create your account choose the “Register” link on the header navigational bar or use any of the links available on the home page.
When registering you will be asked to complete a short form which includes standard information such as your contact details, preferred login credentials etc.
Mandatory fields include:-
· Name
· City
· State/Province/county
· Zip/Post Code
· Phone Number
· Birthday
· Username & Password
· E-Mail address
· Confirmation of terms an conditions acceptance
Once registered you will receive E-Mail confirmation.
Should you encounter any registration difficulties please contact us.
How To Sell
To list your item simply click on the “Sell” link found on the header navigational bar. The listing process is split up into several main sections, notably:-
Category selection Item Details Auction Settings Shipping and Payment Listing preview Listing confirmation
The listing process is developed in such a way that you are guided through every step seamlessly.
The first part of the process is to choose the category you wish to list your item in, this can be revised at any time by using the “Previous Step” navigation button.
Step two enables you to enter your item title and description, a full wysiwyg editor is in place to enable you to use HTML descriptions.
If you have a voucher code to redeem this can be entered just below the description field.
Moving on to step three, this is the biggest stage of the listing process. On this step you can set the following:-
· Auction type:-
Standard Auction
This is a single quantity auction
Dutch Auction
Dutch auction enables you to list a multiple quantity auction, for example if you have 100 pens to sell you can list all of these together in a single lot. Bidders will be able to select how many they wish to bid for.
· Currency:-
You can select your preferred auction currency using the drop down menu available
· Quantity:-
This field is only active if listing a Dutch auction, please see above for an explanation of this listing type
· Auction Starts At:-
This requires you to enter the minimum bid you are willing to accept, you can also set a reserve price to ensure you do not sell the item for this amount. Please see below for more information on this.
· Reserve Price:-
Enabling a reserve price affectively means you will not sell the item for less than the amount set, for example you can set the start price at 5.00 but only accept winning bids over 50.00, should a bid be placed for 49.99 the item will close without a winner.
· Buy out (if available):-
Buy out allows you to set an amount you are willing to sell the item for – straight out. For example you can set the start price to 10.00 but offer interested parties the option to buy the item immediately for 100.00.
You can also list buy out only auctions, these auctions remove all bidding options meaning the listing can only be purchased for a set amount. To set a buy out only auction you need to set the buy out value to be exactly equal with the start bid.
· Offer-Range (if available):-
You can set a price bracket in which you are willing to listing to offer, for example if you set the price brackets from 15.00 to 100.00 interested parties will be able to offer you an amount within these brackets, you can opt whether to accept or decline these offers at any time via the members area.
· Bid increment:-
This option can be used to set your own custom bid increment if preferred.
· Item featuring (if available):-
The following options are available to you (fees may apply), these will highlight your item on site to ensure they reach more visitors:-
§ Home page featured
§ Category featured
§ Bold text
§ Highlighted background
· Set start/end time:-
You can either opt to list your item right away and set a defined number of days for it to be live for or you also have the option to define your own custom start/end time.
Private Auction
Private auction will hide the bidders identity on the item details page Image upload
To accompany your item you can either upload images from your local computer or enter the URL of an image(s) hosted elsewhere
Media upload
In addition to images you can also upload media files, please note only .avi/.mpeg/.mov are supported. Auto Re-List
For convenience you can opt to have your items automatically re-listed for you, options are available to allow you to select whether the item should be re-listed if sold and how many re-list attempts should be made.
On the next step you can set your shipping and payment preferences including your shipping rates and available methods of delivery.
Proceeding on, you can then review the listing and make changes if required, please note you can still edit your listing once live via the members area.
The final step provides you with listing confirmation.
Auction Watch
The auction watch features notifies you of newly listed auctions which contain keywords you have chosen. For example if you are looking for a new Digital Camera you could enter in those keywords from within your members area area. Each time a new auction is listed containing those keywords you will be notified via email.
Item Watching
The item watch features lets you keep a close eye on any auction without having to place a bid on it. This feature means you can be kept up to date on how an auction is doing and prepares you to place a winning last minute bid. You can watch any auction by clicking on the “Watch this item” link on any auction page.
Buy Out
If the option is available you can use “Buy Out” to purchase the item immediately without having to place a bid. Some sellers offer such an option which can be used at any time until a bid has been placed over any applicable reserve price.
The “Buy Out” option will appear on the item details page, you will be asked to confirm your intention to buy out the item before the sale is concluded. Buy out’s cannot be retracted.
The term 'Buy Out' is pretty much the same as ebays 'Buy It Now' feature. Placing A Bid
Placing a bid on an item you are interested in couldn’t be easier, when viewing the item details page you will have two areas from where you can place your bid, one next to the item details and a second at the bottom of the page.
To place your bid simply enter the amount you wish to bid e.g. 50.00. Please note no currency symbols are required. The bid will be placed in the auction currency.
Once done you will be asked to review your bid and you will also be able to view vital item details such as the shipping conditions before confirming your bid. To submit your bid simply press the “Place Bid” button.
If your bid is high enough to take the lead in the auction a confirmation message will be displayed to you, however if your bid has not taken the lead be it due to a higher proxy bid or not meeting the reserve price you will be invited to make a further bid.
Should you decide to retract your bid this can be done via the “Current Bids” section of the member’s area.
You can also place a proxy bid, proxy bidding allows you to place your “High Bid”. At all times you will only pay the lowest required bid should you win the auction. For example, if the current bid on an auction is 500.00 you can place a proxy bid of 2,000. Should you remain the only bidder you will only pay 500.00. However should the item receive other bids the site will automatically re-bid for you (upto 2,000 in this scenario) to ensure you remain in the lead.
Random Winner/Raffle Listings
You can buy as many tickets as you wish in any listing as long as you have enough CyberCash in your CyberWallet to pay for them. You cannot purchase tickets with any other currency other than CyberCash.
As soon as the required number of tickets have been sold the 'system' will automatically pick a winner (this is something we couldn't interfere with even if we wanted to) completely at random.
Only once all of the tickets have been sold does the seller receive the money. The seller must post the item so it is received within 7 working days of the listing finishing.
There is no 'end date' to a Random Winner listing, this would be unworkable for us so please bear that in mind when buying a ticket. The listing will continue for however long it takes until all the tickets have been sold or unless the seller ends the item, in which case any monies are immediately returned to the buyers.
If you do not have enough in your account to buy a ticket, simply click on the button to upload funds to your CyberWallet.
CyberCash
CyberCash is our own currency and at the present time you can only use it on winnit.co.uk to;
1) Pay for site fees from the 1 penny fee to list an auction item to the £30 for a Home Page Featured item
2) Pay for tickets in the random winner listings. When you buy a ticket the CyberCash is automatically debited from your CyberWallet and obviously this happens only if you have funds in your CyberWallet. If you don't have enough CyberCash then it will not let you buy a ticket
3) Buy items or services from sellers that accept CyberCash as one of their payment methods, again, once you click the button to proceed with the sale, it will automatically debit the amount from your CyberWallet and pay the seller instantly. Again, this will only happen if you have sufficient funds in your CyberWallet
You can top up your CyberWallet at any time by clicking on the link on the left hand side of your screen at the bottom of the members area where the word CyberWallet is written in blue. The members area is only visible when you are signed in. This is also where you can check your balance 24/7.
If you want to accept CyberCash as a payment method on your own site or any other site apart from winnit.co.uk then you need to click on the link that says 'External CyberCash Payments' in order to get your specific code. You can then add this code to any web site or web page and be able to accept CyberCash. If in doubt just email admin@winnit.co.uk or call 07053 500 500.
Once in your CyberWallet you can transfer CyberCash to another user very simply and very quickly, all you need to do is make sure you spell their user name exactly as it is spelt, we will not take responsibility for mistakes in sending CyberCash to the wrong person because of a spelling mistake. So if for example you want to send CyberCash to a member called vinnie and by mistake send it to a member called vinie then the onus will be on you to contact the members concerned. We will only try to help once you have contacted the respective members yourself and we will then try to help but please be clear, we will not accept responsibility for your mistakes so please don't make any.
Can CyberCash be withdrawn like paypal? The simple answer to this is "No", not at this time anyway. We will convert the money for our members but only for those members that have in excess of 100 feedback. This is to prove their worth on our site. Under no circumstances will we exchange it if you have less than 100 feedback so please don't ask.
At the present time there is no charge for CyberCash transactions. As you are probably aware with paypal, the smaller the transaction the higher the fee and in some cases as much as 50% of the amount is taken by paypal in fees. We do not charge for CyberCash transactions however we do reserve the right to at some point in the future make such a charge. When we do it is likely to be 1% across the board regardless of the size of the transaction.
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